The Marmalade Pantry has failed.
Hainobi and I went down to Parlais Renaisance to have a meal over at The Marmalade Pantry. We were there at 1pm. Some gay waiter with a tattoo on his neck told us they were fully booked and could only give us a place around 3pm. I left my number with him. He wrote it down and told us he'll give me a call once there was space.
Hokay. So we went to burn time. Went to suck in the stale Mango Sales air. OMg man. Like 1 million ppl were grabbing stuff inside. Crazy shit.
Anyway. Pissed off. 3pm came, no call. 3.30pm we decided to give it a try again. Went there to see at least 4 or 5 empty tables. I was like. Wat the heck. Why the bitch never call me.
Ask them to give us a table and he told us they didn't serve lunch anymore. And that lunch stopped serving at 3pm and they only had like deserts n drinks.
In other words we starved for 2 hours only to be screwed by the stupid gay waiter.
Asked him a simple question. Why didn't u call us when there was space in the first place? He didn't even bloody apologize.All he could say was, "I would have called if your name was on the list. I must have missed out your name."
Full of shit man this fellow. Totally no PR skills. What kinda lousy waiter. I came to 2 conclusions. 1. I wasnt dressed up to the nines and looked like a poor fart so he didn't bother to entertain me unlike the other ang mos who came to patronise the place. 2. He just didn't bother about us. If you are thinking, maybe he really missed out my name, get it out of your head. His waiting list was completely filled with highlighter and my name was the only one not marked out.
I called the place to speak to the manager to complain. I spoke to one of the waitresses there and she gave me her word she would let her manager know and the manager would get back to me. Balls to Marmalade Pantry. The manager didn't call me back.
Another 2 conclusions i came up with. 1. The manager is too busy and really couldn't get back to me. 2. He simply cannot be bothered with small fries like me. If conclusion 1 is true, this manager should be sacked. Why? Isn't his job to manage his waiters as well as to take in feedback from their customers?
All in all, Marmalade Pantry has failled. And i thought a nice looking cafe like that was better of customer service. This goes out to all who read my blog. Don't go there. I am so tempted to escalate this further by going to the press. If you think this step is too extreme, tell me now. For the record, I have gone back to the restaurant to make a verbal complaint. Thats 1. I have called the place up to try to make a complaint. Thats 2. Both have gone unnoticed.
Rubbish place we have here in Singapore. I think if i go to a hawker center i could get even better service.
End of complaint. The Marmalade Pantry failed. | 
